Dealing with conflict

Building strategies to face difficult situations with confidence, enabling positive conversations and outcomes


This workshop examines an area that affects us all, how to deal with difficult situations. Whether it’s with your boss, a colleague, a team member, a client or your partner, it doesn’t get any easier. We work with a proven formula that, when followed, makes these situations so much easier to handle.


Highly participative with extensive practice.

As this is a behavioural programme, it includes selected theory and plenty of time to try out different approaches, with expert coaching and support.

We often include the use of actors to create realistic situations.

Workshop details...


One day, written as a bespoke programme.

Group Size

Maximum of twelve delegates.

Who is this workshop for?

Anyone, at any level, who wants to develop their capacity to manage difficult situations in any environment.

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At the end of the workshop delegates will be able to:

  • Recognise when conflict is looming
  • Develop strategies to defuse a situation
  • Manage own feelings at any given point
  • Follow a framework for communicating assertively without aggression
  • Channel potentially negative feelings positively
  • Use active listening as a mediating tool
  • Manage yours and others’ early warning signs to avoid escalation
  • Be more self-aware to manage any given situation effectively

Delivered by inspiring coaches who are highly skilled, experienced and accredited

We offer a completely bespoke service to each client, and all of our workshops, facilitations, and programmes we provide are tailored to your specific needs. This means we can work closely with you to achieve your exact, desired outcome.

Our workshop services start from £2,000 + VAT per day.

Would you like to discuss this workshop in more detail?

Arrange a FREE consultation call.

Get in touch

Or alternatively you can submit your interest via our form here

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