Compassion and empathy can build loyalty and dramatically improve staff retention
For a long time we here at alterniq inspired growth have been championing the development of good company culture combined with compassionate and empathetic leadership. If you’ve been reading our blog posts regularly, then you’ll know we feel these two factors play a key role in boosting employee retention. And according to recent research, employees agree with us.
The Deloitte Global Millennial and Gen Z Survey recently revealed that 92% of employees believe showing empathy is an important way to improve employee retention.
Employees want to feel valued and are looking for a sense of belonging to the business they work for. Essentially, good company culture, combined with compassionate leadership, is what is needed to provide the best possible job satisfaction.
We’re noticing a positive shift in the right direction. Good leaders at innovative fast-growth businesses are embracing company culture and compassion in a way we’ve not seen before.
Leadership members are now communicating in a less traditional, more personable manner. They’re using a more empathetic approach, which is a welcome change for employees. By being empathetic and authentic in their communication, leaders are able to engage better with their team members and motivate them further.
Leaders are now under more pressure than ever to be approachable and relatable, communicating far more easily with their team on a personal level. This shift is only going to boost employee retention, as team members feel more valued and comfortable in their role.
It’s vital that companies continue down this road. They need to connect emotionally with employees and relate on a human level to each member of their team. Businesses that do so will no doubt create a positive work culture, improve their employee engagement, boost staff retention, build loyalty, and at the end of the day, maintain their impressive growth.
If you want to improve company culture and develop better leaders within your organisation then the team here at altering inspired growth is here to help. Contact us today to find more about our specialist coaching and development programmes, designed and facilitated by experienced and qualified coaches.
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