According to McKinsey & Company, countless studies have shown the direct relationship between employee satisfaction, customer loyalty and company profitability. In order for customers to remain loyal and for the company to succeed financially, it is clear that employee job satisfaction is paramount.
Further proof to this point is the positive correlation between happiness at work and overall life satisfaction. When employees are satisfied with their jobs, they are happy at work and thus more satisfied with their life.
How job satisfaction can be achieved
Let’s begin with the relationship between management and employees. According to a study conducted by McKinsey & Company, 75 percent of survey participants said that the most stressful aspect of their job was their boss.
“Employees don't leave companies, they leave bad bosses”
How can boss-employee relationships be improved?
Fundamental elements of a good boss-employee relationship include mutual trust, encouragement, empathy, clear communication and self-awareness.
See below for some ways an organisation can influence the behaviour of bosses in order to foster these fundamental elements.
- Provide leadership and self-awareness coaching and training.
- Make employee satisfaction an aspect of monthly performance evaluations. By making employee satisfaction a tangible rating, it will be easy for managers and bosses to see where and how they can improve.
- Buy subscriptions to meditation apps like Calm or Headspace to teach empathy and mindfulness.
“In order to lead others you must be able to lead yourself”
A strong sense of self is necessary to be a strong leader. Much like growing a company’s culture, by recognising, articulating and sharing your personal values and goals, you will renew your personal sense of purpose and strengthen your leadership identity.
Pay close attention to the diversity of your team, as well as your workplace. You will see how the range of perspectives and skill sets can come together to accomplish tasks efficiently and effectively.
Start by recognising the nuances of your teammates’ perspectives, values and communication styles. This will allow you and your team to connect on a deeper level and work more effectively to achieve success.
By Olivia Wells, an online content writer for alterniq inspired growth.
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